Privacy Policy
Last Updated: June 2026
Welcome to Orbit VPN ("Orbit VPN," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Orbit VPN mobile application, website, and related services (collectively, the "Services").
By using Orbit VPN, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create an account or subscribe to our Services, we may collect:
- Name, if provided
- Email address
- Account credentials
- Subscription and billing information
- Customer support communications
Device and Technical Information
To provide and maintain the Services, we may collect:
- Device type and model
- Operating system and version
- Application version
- Language preferences
- Anonymous diagnostic information
- Crash reports
- Performance and reliability metrics
VPN Usage Data
Orbit VPN is designed to protect your privacy.
No-Logs Policy
Orbit VPN does not collect, store, monitor, or log:
- Websites you visit
- Browsing history
- DNS requests
- Internet traffic content
- VPN-assigned IP addresses
- Connection timestamps
- Session duration
- Traffic destinations
Orbit VPN may process total data usage associated with an account only as needed to enforce subscription data limits and operate the service. This usage total is not used to identify websites visited, DNS requests, traffic content, or traffic destinations.
Because we do not retain activity logs, we are generally unable to provide browsing activity or connection records to third parties.
2. How We Use Information
We use collected information to:
- Provide and maintain VPN services
- Authenticate user accounts
- Process subscriptions and payments
- Improve application performance and reliability
- Respond to customer support requests
- Detect, prevent, and investigate fraud or abuse
- Ensure network security and service integrity
- Comply with applicable legal obligations
3. Legal Basis for Processing
Where applicable under privacy laws, we process personal data based on:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests, including security, fraud prevention, and service improvement
4. Sharing and Disclosure of Information
Orbit VPN does not sell personal information.
We may share limited information with trusted third parties only when necessary to operate our Services.
Service Providers
We may use third-party providers for:
- Payment processing
- Cloud infrastructure and hosting
- Analytics and diagnostics
- Customer support services
These providers are contractually obligated to safeguard your information.
Legal Requirements
We may disclose information when required by law or when we reasonably believe disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Protect the rights, property, or safety of Orbit VPN, our users, or others
- Investigate security incidents or fraud
Due to our No-Logs Policy, we may not possess VPN activity data to disclose.
5. Analytics and Diagnostics
Orbit VPN may collect anonymous or aggregated analytics information to:
- Measure application performance
- Identify bugs and crashes
- Improve user experience
- Optimize network performance
This information cannot reasonably be used to identify your browsing activity.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide Services
- Maintain user accounts
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Security Measures
We implement industry-standard security measures designed to protect your information, including:
- Encryption in transit
- Secure authentication systems
- Access controls
- Infrastructure monitoring
- Regular security reviews
While we strive to protect your information, no security system is completely secure.
8. International Data Transfers
Your information may be processed and stored in countries outside your country of residence. Where required, we implement appropriate safeguards to ensure compliance with applicable data protection laws.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Receive a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below.
10. Children's Privacy
Orbit VPN is not intended for children under the age of 13, or the minimum age required by applicable law.
We do not knowingly collect personal information from children. If we learn that such information has been collected, we will take reasonable steps to delete it.
11. Third-Party Services
Our Services may integrate with third-party services such as payment processors, analytics providers, or customer support tools.
These third parties operate under their own privacy policies, and we encourage you to review them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this document. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Orbit VPN
Email: smarthomesolutionspvtlimited@gmail.com
Website: https://orbitvpn.com
Support Contact: smarthomesolutionspvtlimited@gmail.com
Summary: Orbit VPN operates under a strict No-Logs Policy. We do not track, monitor, or store your browsing activity, connection logs, or VPN traffic. Our goal is to provide secure, private, and reliable VPN services while collecting only the minimum information necessary to operate the platform.